Your satisfaction with our products is of the utmost importance to us. You have 30 days from receipt to return your product to us for a refund. Please note that we are not responsible for return shipping unless an error has been made by Heckler Design. Please contact email@example.com to authorize your return.
Use of Original Product Packaging
Please note for all returned items, the original packaging must be used, and photos of the product must be taken prior to shipping. These will ensure that your product arrives in good condition, and protect you if it is damaged during shipping. We will only accept returns shipped with the original interior and exterior packaging. We use professionally designed custom packaging to protect against shipping damage. Any other packaging used nullifies return policy.
Returns will be subject to a 15% restocking fee if received outside the 30-day return window and/or in less than originally shipped condition.
Products Purchased from Resellers
Our return policy only applies to products purchased from HecklerDesign.com. If you have purchased your product elsewhere, please contact the respective reseller.