Power Over Ethernet (POE) issues

Having issues with your POE adapter? We currently source our various models of POE adapters from two different vendors. Which model you have will determine how we go about returning/troubleshooting any issues.


If you have either the T225 or T241...

Those models are made by POE Texas. They will provide troubleshooting and warranty support. Please reach out to them by either of the following means:



If you have a T267...

This model is made by Redpark. We can perform warranty returns for this in the case that they need to be replaced. For networking and troubleshooting support, we would refer you to their troubleshooting guide here.

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